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Health Article
Customer Reviews and Testimonials
Customer Reviews and Testimonials

Customer Reviews and Testimonials


Excellent service

Mercy, I believe I spoke to you this morning but just wanted to let you know that Jennifer and Shakyra have gone above the standard of service. They were very helpful in getting my prescription for Dinks. I have recommended you to all my friends that need prescriptions filled. Your prices are outstanding. Thanks again for the wonderful service and ease of working with your company. Sincerely, Dana.

Dana S, CA

Wonderful service

I can't tell you how pleased I am with the way you expedited my order. I have recently had two very bad expieriences with two online companies, causing me to be very leary when placing any internet orders. The phone was answered immediately, I spoke to a real person, and my order was handled immediately. You even applied a coupon which was e-mailed to me later in the day on an order that was already processed. Someone actually called to make sure it had been taken care of. Thankyou again. You are an awesome company.

Judy M

Great Service!

I just wanted you to know that I am extremely impressed with your company. This was my second order, and both times the customer service rep was very courteous and helpful, and the order was received (USPS priority) unbelievably quickly. Great job!

Debra G

Great Job

Thank you for package you sent to Czech Republic! I appreciate the way you packed deworming tubes (without boxes=smaller size and weight) and I got package even faster I expected. I am very satisfied with allivet.com and will order another package soon. Thanks again and wish all good!

Jana, Czech Republic

Great Service

I found your company through a Google search and ordered some items for my dog. I paid for FedEx 2 day shipping and received the items in one day! I'm so grateful it came fast and my poor dog is miserable. I will definitely order from you again and recommend your site to others. Regards,

Neisa C

Great Service

Thank you so much for the expeditious service in sending the Clemastine for our cockapoo, Darby! The first time I used your company, and definitely, I will return! Deb

Deb N, Waunakee, WI

Quick Order Processing!

As a first-time customer I am most satisfied with the service we received and very impressed. Although two of the four prescriptions were five months old and was told that the Veterinary would have to be contacted, we still received all four prescription products within three days. I did not expect such fast response. You offer great service.

Martha J, Fl

Absolutely Superb!

I just want the management to know that the customer service person, Sasha, was absolutely superb, yesterday, November 2, 2009. She was so helpful and creative about solving my order problems. Your company just got a loyal customer. My appreciation and thanks to Sasha.

Betsy D, NH

Your website is clear ane!

We just wanted to let you know that the experience with you has been the best experience we have enjoyed with any vendor for years. Your website is clear ane! comprehensive and shopping with you has been very easy and a pleasurable situation. We hope that all goes extremely well with your company such that we can enjoy this relationship for years to come!

Walt H

Ordering On Allivet Was Soooo Easy!

I just want to say thank you to Allivet! I placed an order for my cat's flea medicine and it was soooo easy on your site. The price was very competitive and I was pleased because as a retired person, every dollar counts these days. I received order confirmation immediately, then shipping info very quickly. My order arrived in only a couple of days and 1 was thrilled! This is my second great experience with Allivet and I will continue to order from you, and tell others of my experience.

Lin B, NC

Quick Order Processing!

I just wanted to thank you for processing my order so quickly. I will definitely order from you again!

Donna G, GA

ALLIVET STAFF NUMBER ONE

DEAR STAFF, YOU ARE NUMBER ONE FOR ME:)) THANKS FOR EVERYTHING:))

Pervin V, Istanbul

Excellent customer service!

I want to express my appreciation to Allivet for excellent customer service this morning. I had an issue with a dog flea product that was not working, Advantage. Your representative provided me with the phone number to the Bayer Company. Unfortunately, the Bayer customer service rep didn't want to be bothered with helping me and referred me back to Allivet, said it was your responsibility. I knew that was not the case but I called Allivet back to explain what happened. Emily was not pleased with Bayer's response to me, so she placed a 3-way call back to Bayer. A different representative spoke with us and, although she seemed reluctant to resolve this at first, she ultimately resolved this issue to my satisfaction. She provided more information about the product than the product insert contains, provided instructions for me to be able to deal with my flea problem today to end my dog's suffering, as well as mine, and said that she would replace the Advantage with a box of Advantix that she will put in the mail tomorrow. I was quite satisfied with this solution to the problem and have agreed to return the unused Advantage to her upon my receipt of the Advantix.

Emily was very gracious, genuinely interested in my problem, and more than willing to pursue this matter to a satisfactory resolution for me and my dog, Winnie. She was knowledgeable, poised, focused, and efficient during the call with the Bayer representative. Emily represented the Allivet Company in a very professional manner and was instrumental in bringing an unpleasant situation to an amiable conclusion.

I so appreciate the employees at Allivet who have always been so nice and helpful any time I have needed to call you, and I especially appreciate Emily who graciously and patiently helped me solve my problem today.

Gena H, MS Read more reviews


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