Our Guarantee

Allivet Product Guarantee

We Only Ship Genuine EPA/FDA Approved U.S. Products

We guarantee that the medications you receive from Allivet Pet Pharmacy are
genuine FDA / EPA U.S. approved products and are the same exact medications sold by your veterinarian at the lowest prices.

We guarantee that the medications you receive from Allivet Pet Pharmacy are identical to the medications sold by your veterinarian with respect to the manufacturer, strength and have equal or better expiration dates.

Allivet Price Guarantee

Allivet guarantees you the lowest prices with our 100% price protection. Prices subject to change.

Everyday Low Price Guarantee

Allivet Pet Pharmacy guarantees the lowest price on everything we sell. If you find an item elsewhere (before or within 30 days of your purchase from allivet.com), you will be eligible for our “100% price protection" program.

To Price match

Step 1: Place your order at www.allivet.com or call 1-877-500-9944

Step 2 : Call 1-877-500-9944 or email customercare@allivet.com to Price Match with the competitive information.

Here is how it works

* The item must be the identical product; including manufacturer name, strength, packaging, and bottled quantities. It must also possess an equal or better expiration date and must be an EPA/FDA US approved product.

* The price you wish us to match must be verifiable on the Internet or through a printed advertisement. The competitor's advertisement must be current. Allivet Pet Pharmacy will only match prices with U.S. based licensed online pet pharmacies.

* The competitor's shipping and handling charges and sales tax must be taken into account when we calculate the competitor's price.

* Competitor’s coupons or promotions for first time or one time use will not accepted for the low price guarantee.

* "Gift-with-purchase" offers cannot be considered in the price match calculation.

* Allivet reserves the right to deny any price match on an item that is not in stock with a competitor or does not meet the criteria of our Price Match Policy.

* Price matches will not be honored on "Going out of business", "Liquidation Sales", companies in distress, or auction sites.

* Price adjustments are limited to one price match per item within the 30 day period.

* Shipments to Florida are subject to 7% sales tax and will not be included as part of the price match calculation.